\n
![\"Webmail](\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/09\/Webmail-settings.png\" "\\"Webmail")
<\/a><\/li>\n\n
![\"Autoresponder](\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/09\/Autoresponder-Business-Email.png\" "\\"Autoresponder")
<\/a><\/li>\n\n
![\"Business](\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/09\/Business-Email-Subject.png\" "\\"Business")
<\/a><\/li>\n\n
![\"Business](\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/09\/Business-Email-Response-to-Send-to-Domain-Users.png\" "\\"Business")
<\/a><\/li>\n\nNote: To send automatic emails both to colleagues within your domain and to external recipients (such as customers), you need to fill in both fields.
\n
![\"Business](\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/09\/Business-Email-Response-to-Send-to-Everyone-Else.png\" "\\"Business")
<\/a><\/li>\nTo enable the auto-responder, follow the steps below:<\/p>\n
- \n
- \n
Turn on the “Enable Autoresponder” option.
\n![\"Business](\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/09\/Business-Email-Enable-Autoresponder.png\" "\\"Business")
<\/a><\/p>\n<\/li>\n- \n
If the “Disable responses to indirect mail” option is off, the auto-reply will be sent to both emails sent directly to you and emails sent to you via CC\/BCC. If it is on, the auto-reply will only be sent to emails directly addressed to you, and not to CC\/BCC emails.
\n![\"Business](\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/09\/Business-Email-Disable-responses-to-indirect-mail.png\" "\\"Business")
<\/a><\/p>\n<\/li>\n- \n
If you enable the “Only send between certain dates” option, you can select the start date and time for the auto-reply and also set the end date and time for when the auto-reply will stop.
\n![\"Business](\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/09\/Business-Email-Only-send-between-certain-dates.png\" "\\"Business")
<\/a><\/p>\n<\/li>\n- \n
In the “Sent To” section, you can choose one of the following options:<\/p>\n
- \n
- \n
All Senders<\/p>\n<\/li>\n
- \n
Senders in my domain and Contacts<\/p>\n<\/li>\n
- \n
Senders in my domain
\n![\"Business](\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/09\/Business-Email-Sent-To.png\" "\\"Business")
<\/a>One important note: For example, if you did not write a message in the “Response to Send to Domain Users” field but selected “All Senders” in the “Sent To” section, an internal user from the same domain who sends you an email will still receive an automatic reply. However, since there is no content, the recipient will receive a blank email with the text ‘[This message has no HTML content]’.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n- After making all the adjustments, click the “Save” button to activate the auto-responder. Important: auto-responses are sent only once per day. For example, if person X sends you 10 emails, an automatic reply will be sent only for the first email. No additional replies will be sent to the same user on the same day.
\n![\"Business](\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/09\/Business-Email-Autoresponder-Save.png\" "\\"Business")
<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"When you\u2019re on leave, on vacation, traveling, or busy with meetings, you may not be able to respond to emails immediately. In such cases, you can use the Autoresponder feature in Business Email to inform your clients or colleagues. The autoresponder automatically sends a reply to emails received at a specific address, letting senders know […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[26],"tags":[],"_links":{"self":[{"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/posts\/1529"}],"collection":[{"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/comments?post=1529"}],"version-history":[{"count":6,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/posts\/1529\/revisions"}],"predecessor-version":[{"id":1554,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/posts\/1529\/revisions\/1554"}],"wp:attachment":[{"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/media?parent=1529"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/categories?post=1529"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/tags?post=1529"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
- After making all the adjustments, click the “Save” button to activate the auto-responder. Important: auto-responses are sent only once per day. For example, if person X sends you 10 emails, an automatic reply will be sent only for the first email. No additional replies will be sent to the same user on the same day.
- \n