{"id":1253,"date":"2025-07-03T18:19:36","date_gmt":"2025-07-03T18:19:36","guid":{"rendered":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/?p=1253"},"modified":"2025-07-03T23:16:51","modified_gmt":"2025-07-03T23:16:51","slug":"how-to-set-up-business-email-hosting-on-outlook-using-imap","status":"publish","type":"post","link":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/how-to-set-up-business-email-hosting-on-outlook-using-imap\/","title":{"rendered":"How to Set Up Business Email Hosting on Microsoft 365 Outlook Using IMAP?"},"content":{"rendered":"<p>Although the email setup process in Business Email Hosting packages is similar to the setup of standard email accounts, there are some differences. Below, you can follow the step-by-step guide to setting up Business Email Hosting on Outlook via IMAP.<\/p>\n<ul>\n<li>Open the Outlook application<\/li>\n<li>Click the &#8220;File&#8221; button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-File.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-996\" title=\"Outlook File\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-File.png\" alt=\"Outlook File\" width=\"1919\" height=\"1007\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-File.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-File-300x157.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-File-1024x537.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-File-768x403.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-File-1536x806.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-File-60x31.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-File-150x79.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<ul>\n<li>Click the &#8220;Add Account&#8221; button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Add-Account.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-997\" title=\"Outlook Add Account\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Add-Account.png\" alt=\"Outlook Add Account\" width=\"1919\" height=\"1031\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Add-Account.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Add-Account-300x161.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Add-Account-1024x550.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Add-Account-768x413.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Add-Account-1536x825.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Add-Account-60x32.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Add-Account-150x81.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<ul>\n<li>In the window that opens, enter your email address (including the domain and extension) in the &#8220;Email Address&#8221; field.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Email-Address.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-998\" title=\"Outlook Email Address\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Email-Address.png\" alt=\"Outlook Email Address\" width=\"1918\" height=\"1005\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Email-Address.png 1918w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Email-Address-300x157.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Email-Address-1024x537.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Email-Address-768x402.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Email-Address-1536x805.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Email-Address-60x31.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Email-Address-150x79.png 150w\" sizes=\"(max-width: 1918px) 100vw, 1918px\" \/><\/a><\/p>\n<ul>\n<li>Check the &#8220;Advanced options &gt; Let me set up my account manually&#8221; box.<\/li>\n<li>Click the &#8220;Connect&#8221; button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Connect.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-999\" title=\"Outlook Connect\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Connect.png\" alt=\"Outlook Connect\" width=\"1916\" height=\"1007\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Connect.png 1916w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Connect-300x158.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Connect-1024x538.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Connect-768x404.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Connect-1536x807.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Connect-60x32.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-Connect-150x79.png 150w\" sizes=\"(max-width: 1916px) 100vw, 1916px\" \/><\/a><\/p>\n<ul>\n<li>Click on the &#8220;IMAP&#8221; option.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-IMAP.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1000\" title=\"Outlook IMAP\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-IMAP.png\" alt=\"Outlook IMAP\" width=\"1918\" height=\"1004\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-IMAP.png 1918w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-IMAP-300x157.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-IMAP-1024x536.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-IMAP-768x402.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-IMAP-1536x804.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-IMAP-60x31.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-IMAP-150x79.png 150w\" sizes=\"(max-width: 1918px) 100vw, 1918px\" \/><\/a><\/p>\n<ul>\n<li>In the window that opens, you will be asked for some information. Enter the information as shown below.\n<ul>\n<li>The Incoming Mail settings are as follows:\n<ul>\n<li>Server: <span style=\"font-weight: 400;\">pico.fastpanda.com<\/span> (This information may vary. Please check the Incoming Server and Outgoing Server details from your client panel by navigating to: Email Hosting &gt; Manage &gt; Email Configuration.)<\/li>\n<li>Port: 993<\/li>\n<li>Encryption method: SSL\/TLS<\/li>\n<\/ul>\n<\/li>\n<li>The Outgoing Mail settings are as follows:\n<ul>\n<li>Server: <span style=\"font-weight: 400;\">pico.fastpanda.com<\/span> (This information may vary. Please check the Incoming Server and Outgoing Server details from your client panel by navigating to: Email Hosting &gt; Manage &gt; Email Configuration.)<\/li>\n<li>Port: 465<\/li>\n<li>Encryption method: SSL\/TLS<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>After entering the settings, click the &#8220;Next&#8221; button.<\/li>\n<\/ul>\n<p>Some users may find that after performing the IMAP setup, the above information is not requested, and only the password is asked to complete the setup automatically. If you encounter this situation, you can follow the steps below.<\/p>\n<ul>\n<li>Enter your email password in the &#8220;Password&#8221; field and click the &#8220;Connect&#8221; button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Connect.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1001\" title=\"Connect\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Connect.png\" alt=\"Connect\" width=\"1918\" height=\"1005\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Connect.png 1918w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Connect-300x157.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Connect-1024x537.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Connect-768x402.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Connect-1536x805.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Connect-60x31.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Connect-150x79.png 150w\" sizes=\"(max-width: 1918px) 100vw, 1918px\" \/><\/a><\/p>\n<ul>\n<li>After completing these steps, your email will be set up as an IMAP account. However, it is recommended to check if there are any errors in the mail settings after the automatic setup. You can follow the steps below for this process.<\/li>\n<li>Click the &#8220;File&#8221; button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-File.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-996\" title=\"Outlook File\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-File.png\" alt=\"Outlook File\" width=\"1919\" height=\"1007\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-File.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-File-300x157.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-File-1024x537.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-File-768x403.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-File-1536x806.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-File-60x31.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Outlook-File-150x79.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<ul>\n<li>Select Account and then click the &#8220;Account Settings &gt; Server Settings&#8221; button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Account-Information.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1008\" title=\"Account Information\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Account-Information.png\" alt=\"Account Information\" width=\"1919\" height=\"1025\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Account-Information.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Account-Information-300x160.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Account-Information-1024x547.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Account-Information-768x410.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Account-Information-1536x820.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Account-Information-60x32.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Account-Information-150x80.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<ul>\n<li>The Incoming Mail settings are as follows:\n<ul>\n<li>Username: Your full email address must be entered (including the domain and extension).<\/li>\n<li>Password: Your email password must be entered.<\/li>\n<li>Server:\u00a0<span style=\"font-weight: 400;\">pico.fastpanda.com<\/span> (This information may vary. Please check the Incoming Server and Outgoing Server details from your client panel by navigating to: Email Hosting &gt; Manage &gt; Email Configuration.)<\/li>\n<li>Port: 993<\/li>\n<li>Encryption method: SSL\/TLS<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/07\/Business-Email-IMAP.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1254\" title=\"Business Email IMAP\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/07\/Business-Email-IMAP.png\" alt=\"Business Email IMAP\" width=\"1919\" height=\"967\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/07\/Business-Email-IMAP.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/07\/Business-Email-IMAP-300x151.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/07\/Business-Email-IMAP-1024x516.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/07\/Business-Email-IMAP-768x387.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/07\/Business-Email-IMAP-1536x774.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/07\/Business-Email-IMAP-60x30.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/07\/Business-Email-IMAP-150x76.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<ul>\n<li>The Outgoing Mail settings are as follows:\n<ul>\n<li>Server: <span style=\"font-weight: 400;\">pico.fastpanda.com<\/span> (This information may vary. Please check the Incoming Server and Outgoing Server details from your client panel by navigating to: Email Hosting &gt; Manage &gt; Email Configuration.)<\/li>\n<li>Port: 465<\/li>\n<li>Encryption method: SSL\/TLS<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>After entering the information, you can save the setup settings by clicking the &#8220;Next&gt; Done&#8221; button<\/p>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/07\/Business-Email-IMAP-Outgoing.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1255\" title=\"Business Email IMAP Outgoing\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/07\/Business-Email-IMAP-Outgoing.png\" alt=\"Business Email IMAP Outgoing\" width=\"1913\" height=\"978\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/07\/Business-Email-IMAP-Outgoing.png 1913w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/07\/Business-Email-IMAP-Outgoing-300x153.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/07\/Business-Email-IMAP-Outgoing-1024x524.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/07\/Business-Email-IMAP-Outgoing-768x393.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/07\/Business-Email-IMAP-Outgoing-1536x785.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/07\/Business-Email-IMAP-Outgoing-60x31.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/07\/Business-Email-IMAP-Outgoing-150x77.png 150w\" sizes=\"(max-width: 1913px) 100vw, 1913px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Although the email setup process in Business Email Hosting packages is similar to the setup of standard email accounts, there are some differences. Below, you can follow the step-by-step guide to setting up Business Email Hosting on Outlook via IMAP. Open the Outlook application Click the &#8220;File&#8221; button. Click the &#8220;Add Account&#8221; button. In the [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[26,8],"tags":[],"_links":{"self":[{"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/posts\/1253"}],"collection":[{"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/comments?post=1253"}],"version-history":[{"count":4,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/posts\/1253\/revisions"}],"predecessor-version":[{"id":1276,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/posts\/1253\/revisions\/1276"}],"wp:attachment":[{"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/media?parent=1253"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/categories?post=1253"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/tags?post=1253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}