The important point to note here is: If you have not created an email address like info@fastpanda.com for the primary domain fastpanda.com, emails sent to info@fastpanda.co.uk will not reach you. This is because forwarding only works if an email address with the same name exists on both domains.<\/p>\n
You can follow the steps below to define an Email Domain Alias.<\/p>\n
- \n
- Access the website www.fastpanda.co.uk<\/a><\/li>\n
- Click on the “Sign In” button on the opened page, enter your customer panel information, and click the “Log in” button to log in to your account.<\/li>\n<\/ul>\n
![\"\"](\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Sign-In-2.png\")
<\/a><\/p>\n![\"\"](\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Loginnew.png\")
<\/a><\/p>\n- \n
- Click on the “Email Hosting” option in the left menu.<\/li>\n<\/ul>\n
![\"Email](\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Email-Hosting.png\" "\\"Email")
<\/a><\/p>\n- \n
- On the page that opens, you will see your existing Business Email Hosting packages. Click the \u201cManage Product\u201d button next to the service to which you want to add a Domain Alias.<\/li>\n<\/ul>\n
![\"Business](\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Business-Email-Manage-Product.png\" "\\"Business")
<\/a><\/p>\n- \n
- Click the \u201cDomain Aliases\u201d button.<\/li>\n<\/ul>\n
![\"Click](\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/06\/Click-Domain-Aliases.png\" "\\"Click")
<\/a><\/p>\n- \n
- Click the \u201c+Add\u201d button to add a domain.<\/li>\n<\/ul>\n
![\"Domain](\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/06\/Domain-Aliases-Add.png\" "\\"Domain")
<\/a><\/p>\n- \n
- In the \u201cAlias Domain\u201d field, enter the domain name you want to add as an alias, including its extension.<\/li>\n<\/ul>\n
![\"Eposta](\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/06\/Eposta-Domain-Alias.png\" "\\"Eposta")
<\/a><\/p>\n- \n
- Click the \u201cSave\u201d button.<\/li>\n<\/ul>\n
![\"Alias](\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/06\/Alias-Domain-Save.png\" "\\"Alias")
<\/a><\/p>\nImportant Information: The DNS MX records of alias domains must be the same as those of the main domain. To access the MX records, click the \u201cDNS Information\u201d button located on the right side of the page. Copy the MX records from the page that opens and add them through the provider where your domain’s NS records are managed.<\/p>\n
- Click the \u201cSave\u201d button.<\/li>\n<\/ul>\n
- In the \u201cAlias Domain\u201d field, enter the domain name you want to add as an alias, including its extension.<\/li>\n<\/ul>\n
- Click the \u201c+Add\u201d button to add a domain.<\/li>\n<\/ul>\n
- Click the \u201cDomain Aliases\u201d button.<\/li>\n<\/ul>\n
- On the page that opens, you will see your existing Business Email Hosting packages. Click the \u201cManage Product\u201d button next to the service to which you want to add a Domain Alias.<\/li>\n<\/ul>\n
- Click on the “Sign In” button on the opened page, enter your customer panel information, and click the “Log in” button to log in to your account.<\/li>\n<\/ul>\n
![\"Business](\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/06\/Business-Email-DNS-Information.png\" "\\"Business")
<\/a><\/p>\n![\"Mail](\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/06\/Mail-Alias-MX.png\" "\\"Mail")
<\/a><\/p>\n