
{"id":1138,"date":"2025-05-28T22:15:11","date_gmt":"2025-05-28T22:15:11","guid":{"rendered":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/?p=1138"},"modified":"2025-06-02T13:54:00","modified_gmt":"2025-06-02T13:54:00","slug":"how-to-add-business-email-hosting-dns-records-from-the-domain-dns-zone-management-section","status":"publish","type":"post","link":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/how-to-add-business-email-hosting-dns-records-from-the-domain-dns-zone-management-section\/","title":{"rendered":"How to Add Business Email Hosting DNS Records from the Domain DNS Zone Management Section?"},"content":{"rendered":"<p>If you have purchased only a domain name and Business Email Hosting service through FastPanda, and you&#8217;re not sure how to configure your mail records, you can follow the steps below.<\/p>\n<header id=\"page-header\" class=\"clearfix\">\n<section class=\"breadcrumb-bar\">\n<div id=\"breadcrumbs\">\n<p>To access the DNS records, you can click the link below and follow the steps.<\/p>\n<\/div>\n<\/section>\n<\/header>\n<article id=\"post-1105\" class=\"clearfix post-1105 post type-post status-draft format-standard hentry category-uncategorized\">\n<div class=\"entry-content\">\n<p>Link:\u00a0<a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/how-can-i-access-the-dns-information-for-business-email-hosting\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.fastpanda.co.uk\/knowledge-hub\/how-can-i-access-the-dns-information-for-business-email-hosting\/<\/a><\/p>\n<p>If you have accessed your DNS records, what you need to do now is add these records one by one to the DNS Zone Management area.\u00a0To access the page where DNS records can be added and to add the records, you can follow the steps below.<\/p>\n<ul>\n<li>Access the website www.fastpanda.co.uk<\/li>\n<li>Click on the &#8220;Sign In&#8221; button on the opened page, enter your customer panel information, and click the &#8220;Log in&#8221; button to log in to your account.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Sign-In-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-164 size-full\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Sign-In-2.png\" alt=\"\" width=\"1898\" height=\"835\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Sign-In-2.png 1898w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Sign-In-2-300x132.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Sign-In-2-1024x450.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Sign-In-2-768x338.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Sign-In-2-1536x676.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Sign-In-2-60x26.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Sign-In-2-150x66.png 150w\" sizes=\"(max-width: 1898px) 100vw, 1898px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Loginnew.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-195 size-full\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Loginnew.png\" alt=\"\" width=\"1898\" height=\"880\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Loginnew.png 1898w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Loginnew-300x139.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Loginnew-1024x475.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Loginnew-768x356.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Loginnew-1536x712.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Loginnew-60x28.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Loginnew-150x70.png 150w\" sizes=\"(max-width: 1898px) 100vw, 1898px\" \/><\/a><\/p>\n<ul>\n<li>Click on the &#8220;Domain Names&#8221; option in the left menu.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Domain-Names-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-166 size-full\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Domain-Names-1.png\" alt=\"\" width=\"1912\" height=\"877\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Domain-Names-1.png 1912w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Domain-Names-1-300x138.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Domain-Names-1-1024x470.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Domain-Names-1-768x352.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Domain-Names-1-1536x705.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Domain-Names-1-60x28.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/Domain-Names-1-150x69.png 150w\" sizes=\"(max-width: 1912px) 100vw, 1912px\" \/><\/a><\/p>\n<ul>\n<li>On the opened page, you will see a list of domain names you own. Click on the &#8220;pencil&#8221; symbol next to the domain name for which you want to update the DNS records.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/domainpencil.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-201 size-full\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/domainpencil.png\" alt=\"\" width=\"1911\" height=\"879\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/domainpencil.png 1911w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/domainpencil-300x138.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/domainpencil-1024x471.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/domainpencil-768x353.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/domainpencil-1536x707.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/domainpencil-60x28.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/domainpencil-150x69.png 150w\" sizes=\"(max-width: 1911px) 100vw, 1911px\" \/><\/a><\/p>\n<ul>\n<li>Click on the &#8220;Domain Park &gt; DNS Zone Management&#8221; button from the menu on the right side of the page.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnszone1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-202 size-full\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnszone1.png\" alt=\"\" width=\"1903\" height=\"879\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnszone1.png 1903w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnszone1-300x139.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnszone1-1024x473.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnszone1-768x355.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnszone1-1536x709.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnszone1-60x28.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnszone1-150x69.png 150w\" sizes=\"(max-width: 1903px) 100vw, 1903px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>If the domain parking service is not active, you need to activate it first. If you encounter a screen like the one below, click on the &#8220;Enable Domain Parking&#8221; button.<br \/>\nNote: If your domain\u2019s NS records point to a different provider, activating the parking page will reset all your existing records. Any active services will stop working. You will need to re-add your website\u2019s A record, WWW, and other records through the DNS zone management area. Additionally, your domain\u2019s NS records will be updated as shown below.<\/li>\n<\/ul>\n<p>p1.fastpanda.com<br \/>\np2.fastpanda.com<\/p>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/enabledomainpark.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-204 size-full\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/enabledomainpark.png\" alt=\"\" width=\"1915\" height=\"875\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/enabledomainpark.png 1915w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/enabledomainpark-300x137.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/enabledomainpark-1024x468.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/enabledomainpark-768x351.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/enabledomainpark-1536x702.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/enabledomainpark-60x27.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/enabledomainpark-150x69.png 150w\" sizes=\"(max-width: 1915px) 100vw, 1915px\" \/><\/a><\/p>\n<\/div>\n<\/article>\n<ul>\n<li>After activating the DNS parking service, click again on the &#8220;Domain Park &gt; DNS Zone Management&#8221; button from the menu on the right side of the page.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnszone2-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-205 size-full\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnszone2-1.png\" alt=\"\" width=\"1916\" height=\"880\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnszone2-1.png 1916w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnszone2-1-300x138.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnszone2-1-1024x470.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnszone2-1-768x353.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnszone2-1-1536x705.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnszone2-1-60x28.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnszone2-1-150x69.png 150w\" sizes=\"(max-width: 1916px) 100vw, 1916px\" \/><\/a><\/p>\n<ul>\n<li>On the page that opens, you will see your existing DNS records. If there are any existing records with the same type and name combinations as the new email records you are about to add, it is recommended to delete them to avoid conflicts. However, if you are not experienced in this area, it\u2019s best to consult a specialist or get support from our technical team to avoid making any mistakes.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnspark1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-206 size-full\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnspark1.png\" alt=\"\" width=\"1899\" height=\"873\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnspark1.png 1899w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnspark1-300x138.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnspark1-1024x471.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnspark1-768x353.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnspark1-1536x706.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnspark1-60x28.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnspark1-150x69.png 150w\" sizes=\"(max-width: 1899px) 100vw, 1899px\" \/><\/a><\/p>\n<ul>\n<li>To delete an old record, check (tick) the box next to the record, then click the &#8220;Delete &gt; Ok&#8221; button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Delete.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1159\" title=\"DNS Delete\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Delete.png\" alt=\"DNS Delete\" width=\"1919\" height=\"924\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Delete.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Delete-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Delete-1024x493.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Delete-768x370.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Delete-1536x740.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Delete-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Delete-150x72.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<ul>\n<li>Access the &#8220;Add DNS Record&#8221; section.<\/li>\n<li>Enter the Business Email Hosting DNS information one by one.<\/li>\n<li>Click the &#8220;Save&#8221; button. For the records you are unable to add on the screen (such as SRV), you can contact our support team for assistance.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnspark2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-207 size-full\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnspark2.png\" alt=\"\" width=\"1905\" height=\"880\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnspark2.png 1905w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnspark2-300x139.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnspark2-1024x473.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnspark2-768x355.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnspark2-1536x710.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnspark2-60x28.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2024\/05\/dnspark2-150x69.png 150w\" sizes=\"(max-width: 1905px) 100vw, 1905px\" \/><\/a><\/p>\n<p>Example: In the Business Email Hosting &gt; DNS Information, the first record is an MX record.<\/p>\n<table width=\"377\">\n<tbody>\n<tr>\n<td width=\"82\">Name<\/td>\n<td width=\"30\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"98\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"82\">yourdomain.com.<\/td>\n<td width=\"30\">MX<\/td>\n<td width=\"42\">10<\/td>\n<td width=\"98\">mx1.fastpanda.com.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In the \u201cName\u201d box, enter yourdomain.extension. (your own domain).<\/li>\n<li>In the &#8220;Priority&#8221; box, enter &#8220;10&#8221; since the Business Email Hosting &gt; DNS Information section specifies 10.<\/li>\n<li>In the &#8220;Value&#8221; box, enter the target value, which is mx1.fastpanda.com. (A dot must be added at the end of the record.)<\/li>\n<li>If you are sure the records are correct, click the \u201cSave\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-MX-Record-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1146\" title=\"Domain MX Record 1\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-MX-Record-1.png\" alt=\"Domain MX Record\" width=\"1919\" height=\"918\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-MX-Record-1.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-MX-Record-1-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-MX-Record-1-1024x490.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-MX-Record-1-768x367.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-MX-Record-1-1536x735.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-MX-Record-1-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-MX-Record-1-150x72.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<p>After adding the first record, proceed to the second record. On the Business Email Hosting &gt; DNS Information page, the second record is also an MX record.<\/p>\n<table width=\"252\">\n<tbody>\n<tr>\n<td width=\"82\">Name<\/td>\n<td width=\"30\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"98\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"82\">yourdomain.com.<\/td>\n<td width=\"30\">MX<\/td>\n<td width=\"42\">20<\/td>\n<td width=\"98\">mx2.fastpanda.com.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In the \u201cName\u201d box, enter yourdomain.extension. (your own domain).<\/li>\n<li>In the &#8220;Priority&#8221; box, enter &#8220;20&#8221; since the Business Email Hosting &gt; DNS Information section specifies 20.<\/li>\n<li>In the &#8220;Value&#8221; box, enter the target value, which is mx2.fastpanda.com. (A dot must be added at the end of the record.)<\/li>\n<li>If you are sure the records are correct, click the \u201cSave\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-MX-Record-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1147\" title=\"Domain MX Record 2\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-MX-Record-2.png\" alt=\"Domain MX Record\" width=\"1919\" height=\"917\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-MX-Record-2.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-MX-Record-2-300x143.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-MX-Record-2-1024x489.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-MX-Record-2-768x367.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-MX-Record-2-1536x734.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-MX-Record-2-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-MX-Record-2-150x72.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<p>The third record on the Business Email Hosting &gt; DNS Information page is a CNAME record.<\/p>\n<table width=\"315\">\n<tbody>\n<tr>\n<td width=\"82\">Name<\/td>\n<td width=\"51\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"140\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"82\">autodiscover<\/td>\n<td width=\"51\">CNAME<\/td>\n<td width=\"42\"><\/td>\n<td width=\"140\">mail.yourdomain.com.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In the \u201cName\u201d box, enter autodiscover<\/li>\n<li>In the &#8220;Value&#8221; box, enter the target value, which is mail.yourdomain.com.<\/li>\n<li>If you are sure the records are correct, click the \u201cSave\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1141\" title=\"Domain CNAME 1\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-1.png\" alt=\"Domain CNAME\" width=\"1915\" height=\"920\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-1.png 1915w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-1-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-1-1024x492.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-1-768x369.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-1-1536x738.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-1-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-1-150x72.png 150w\" sizes=\"(max-width: 1915px) 100vw, 1915px\" \/><\/a><\/p>\n<p>The fourth record on the Business Email Hosting &gt; DNS Information page is a CNAME record.<\/p>\n<table width=\"315\">\n<tbody>\n<tr>\n<td width=\"82\">Name<\/td>\n<td width=\"51\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"140\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"82\">mail<\/td>\n<td width=\"51\">CNAME<\/td>\n<td width=\"42\"><\/td>\n<td width=\"140\">pico.fastpanda.com.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In the \u201cName\u201d box, enter mail<\/li>\n<li>In the &#8220;Value&#8221; box, enter the target value, which is pico.fastpanda.com. (A dot must be added at the end of the record.)<\/li>\n<li>If you are sure the records are correct, click the \u201cSave\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1142\" title=\"Domain CNAME 2\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-2.png\" alt=\"Domain CNAME\" width=\"1918\" height=\"922\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-2.png 1918w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-2-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-2-1024x492.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-2-768x369.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-2-1536x738.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-2-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-2-150x72.png 150w\" sizes=\"(max-width: 1918px) 100vw, 1918px\" \/><\/a><\/p>\n<p>The fifth record on the Business Email Hosting &gt; DNS Information page is a CNAME record.<\/p>\n<table width=\"315\">\n<tbody>\n<tr>\n<td width=\"82\">Name<\/td>\n<td width=\"51\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"140\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"82\">webmail<\/td>\n<td width=\"51\">CNAME<\/td>\n<td width=\"42\"><\/td>\n<td width=\"140\">pico.fastpanda.com.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In the \u201cName\u201d box, enter webmail<\/li>\n<li>In the &#8220;Value&#8221; box, enter the target value, which is pico.fastpanda.com. (A dot must be added at the end of the record.)<\/li>\n<li>If you are sure the records are correct, click the \u201cSave\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1143\" title=\"Domain CNAME 3\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-3.png\" alt=\"Domain CNAME\" width=\"1913\" height=\"915\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-3.png 1913w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-3-300x143.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-3-1024x490.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-3-768x367.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-3-1536x735.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-3-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-CNAME-3-150x72.png 150w\" sizes=\"(max-width: 1913px) 100vw, 1913px\" \/><\/a><\/p>\n<p>The sixth record on the Business Email Hosting &gt; DNS Information page is a TXT record.<\/p>\n<table style=\"height: 88px;\" width=\"667\">\n<tbody>\n<tr>\n<td width=\"82\">Name<\/td>\n<td width=\"51\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"210\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"82\">yourdomain.com.<\/td>\n<td width=\"51\">TXT<\/td>\n<td width=\"42\"><\/td>\n<td width=\"210\">v=spf1 +a include:_spf.fastpanda.com -all<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In the \u201cName\u201d box, enter yourdomain.com.<\/li>\n<li>In the &#8220;Value&#8221; box, enter the target value, which is v=spf1 +a include:_spf.fastpanda.com -all<\/li>\n<li>If you are sure the records are correct, click the \u201cSave\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-TXT.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1144\" title=\"Domain TXT\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-TXT.png\" alt=\"Domain TXT\" width=\"1919\" height=\"919\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-TXT.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-TXT-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-TXT-1024x490.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-TXT-768x368.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-TXT-1536x736.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-TXT-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-TXT-150x72.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<p>The seventh record on the Business Email Hosting &gt; DNS Information page is an SRV record. You need to contact the technical team to add this record.<\/p>\n<p>The eighth record on the Business Email Hosting &gt; DNS Information page is a TXT record.<\/p>\n<table style=\"height: 90px;\" width=\"4101\">\n<tbody>\n<tr>\n<td width=\"178\">Name<\/td>\n<td width=\"51\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"171\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"178\">ea8DD9CF18BBE04A8._domainKey<\/td>\n<td width=\"51\">TXT<\/td>\n<td width=\"42\"><\/td>\n<td width=\"171\">This record is exclusively available for the specified service. You can check the details on DNS Information page.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In the \u201cName\u201d box, enter ea8DD9CF18BBE04A8._domainKey.yourdomain.com. (A dot must be added at the end of the record.)<\/li>\n<li>for the target section, &#8220;This record is exclusively available for the specified service. You can check the details on DNS Information page.&#8221;<\/li>\n<\/ul>\n<ul>\n<li>If you are sure the records are correct, click the \u201cSave\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-DKIM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1145\" title=\"Domain DKIM\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-DKIM.png\" alt=\"Domain DKIM\" width=\"1919\" height=\"926\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-DKIM.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-DKIM-300x145.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-DKIM-1024x494.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-DKIM-768x371.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-DKIM-1536x741.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-DKIM-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Domain-DKIM-150x72.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<p>If you have added all the records completely and correctly, it may take up to approximately 24 hours for the records to propagate globally. After this process, you will be able to use your emails smoothly.<\/p>\n<p><strong>Note<\/strong>:\u00a0Records may vary. Please make sure to check all records directly from your own customer panel.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you have purchased only a domain name and Business Email Hosting service through FastPanda, and you&#8217;re not sure how to configure your mail records, you can follow the steps below. To access the DNS records, you can click the link below and follow the steps. Link:\u00a0https:\/\/www.fastpanda.co.uk\/knowledge-hub\/how-can-i-access-the-dns-information-for-business-email-hosting\/ If you have accessed your DNS records, what [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[26],"tags":[],"_links":{"self":[{"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/posts\/1138"}],"collection":[{"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/comments?post=1138"}],"version-history":[{"count":8,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/posts\/1138\/revisions"}],"predecessor-version":[{"id":1164,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/posts\/1138\/revisions\/1164"}],"wp:attachment":[{"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/media?parent=1138"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/categories?post=1138"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/tags?post=1138"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}