{"id":1121,"date":"2025-05-28T11:56:41","date_gmt":"2025-05-28T11:56:41","guid":{"rendered":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/?p=1121"},"modified":"2025-05-30T07:02:18","modified_gmt":"2025-05-30T07:02:18","slug":"how-to-add-business-email-hosting-dns-records-to-plesk-panel","status":"publish","type":"post","link":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/how-to-add-business-email-hosting-dns-records-to-plesk-panel\/","title":{"rendered":"How to Add Business Email Hosting DNS Records to Plesk Panel?"},"content":{"rendered":"<header id=\"page-header\" class=\"clearfix\">\n<section class=\"breadcrumb-bar\">\n<div id=\"breadcrumbs\">\n<p>If you have purchased Business Email Hosting through FastPanda and your domain\u2019s NS (Name Server) records are pointed to FastPanda, and you are also using Plesk Panel, you need to update your DNS records through Plesk Panel in order to use the service actively.<\/p>\n<p>To access the DNS records, you can click the link below and follow the steps.<\/p>\n<\/div>\n<\/section>\n<\/header>\n<article id=\"post-1105\" class=\"clearfix post-1105 post type-post status-draft format-standard hentry category-uncategorized\">\n<div class=\"entry-content\">\n<p>Link:\u00a0<a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/how-can-i-access-the-dns-information-for-business-email-hosting\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.fastpanda.co.uk\/knowledge-hub\/how-can-i-access-the-dns-information-for-business-email-hosting\/<\/a><\/p>\n<ul>\n<li>If you have accessed your DNS records, the next step is to add them one by one to Plesk Panel. Log in to your Plesk Panel account. If you are using Plesk Panel through FastPanda, you can follow the steps below.<\/li>\n<\/ul>\n<p>Link:\u00a0<a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/how-to-log-in-to-plesk-panel\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.fastpanda.co.uk\/knowledge-hub\/how-to-log-in-to-plesk-panel\/<\/a><\/p>\n<ul>\n<li>When you access the Plesk Panel, click the &#8220;Hosting &amp; DNS&#8221; button next to your service.<\/li>\n<\/ul>\n<p><a class=\"fancybox image\" href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Hosting-DNS.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1106\" title=\"Plesk Hosting DNS\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Hosting-DNS.png\" sizes=\"(max-width: 1919px) 100vw, 1919px\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Hosting-DNS.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Hosting-DNS-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Hosting-DNS-1024x493.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Hosting-DNS-768x369.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Hosting-DNS-1536x739.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Hosting-DNS-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Hosting-DNS-150x72.png 150w\" alt=\"Plesk Hosting DNS\" width=\"1919\" height=\"923\" \/><\/a><\/p>\n<ul>\n<li>Click on the \u201cDNS\u201d button.<\/li>\n<\/ul>\n<p><a class=\"fancybox image\" href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-DNS.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1107\" title=\"Plesk DNS\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-DNS.png\" sizes=\"(max-width: 1919px) 100vw, 1919px\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-DNS.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-DNS-300x143.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-DNS-1024x489.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-DNS-768x367.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-DNS-1536x734.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-DNS-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-DNS-150x72.png 150w\" alt=\"Plesk DNS\" width=\"1919\" height=\"917\" \/><\/a><\/p>\n<ul>\n<li>On the page that opens, you will see your existing DNS records. If there are any existing records with the same type and name combinations as the new email records you are about to add, it is recommended to delete them to avoid conflicts. However, if you are not experienced in this area, it\u2019s best to consult a specialist or get support from our technical team to avoid making any mistakes.<\/li>\n<li>To delete an old record, check (tick) the box next to the record, then click the &#8220;Remove &gt; Yes, remove&#8221; button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Remove-Record.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1156\" title=\"Plesk Remove Record\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Remove-Record.png\" alt=\"Plesk Remove Record\" width=\"1919\" height=\"919\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Remove-Record.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Remove-Record-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Remove-Record-1024x490.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Remove-Record-768x368.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Remove-Record-1536x736.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Remove-Record-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Remove-Record-150x72.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<ul>\n<li>To add a new record, click the \u201c+ Add Record\u201d button.<\/li>\n<\/ul>\n<p><a class=\"fancybox image\" href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Add-Record.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1108\" title=\"Plesk Add Record\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Add-Record.png\" sizes=\"(max-width: 1919px) 100vw, 1919px\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Add-Record.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Add-Record-300x143.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Add-Record-1024x489.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Add-Record-768x367.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Add-Record-1536x734.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Add-Record-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Add-Record-150x72.png 150w\" alt=\"Plesk Add Record\" width=\"1919\" height=\"917\" \/><\/a><\/p>\n<ul>\n<li>In the \u201cRecord Type\u201d field of the opened section, select the type of record you want to add. (MX, CNAME, TXT, etc.)<\/li>\n<\/ul>\n<p><a class=\"fancybox image\" href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Type.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1109\" title=\"Plesk Type\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Type.png\" sizes=\"(max-width: 1919px) 100vw, 1919px\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Type.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Type-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Type-1024x493.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Type-768x370.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Type-1536x740.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Type-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-Type-150x72.png 150w\" alt=\"Plesk Type\" width=\"1919\" height=\"924\" \/><\/a><\/p>\n<ul>\n<li>Enter the Business Email Hosting DNS information one by one.<\/li>\n<li>If you are sure the information is correct, click the \u201cOK\u201d button.<\/li>\n<\/ul>\n<p><a class=\"fancybox image\" href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Add-Record.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1111\" title=\"Add Record\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Add-Record.png\" sizes=\"(max-width: 1911px) 100vw, 1911px\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Add-Record.png 1911w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Add-Record-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Add-Record-1024x492.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Add-Record-768x369.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Add-Record-1536x739.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Add-Record-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Add-Record-150x72.png 150w\" alt=\"Add Record\" width=\"1911\" height=\"919\" \/><\/a><\/p>\n<p>Example: In the Business Email Hosting &gt; DNS Information, the first record is an MX record.<\/p>\n<table width=\"377\">\n<tbody>\n<tr>\n<td width=\"82\">Name<\/td>\n<td width=\"30\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"98\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"82\">yourdomain.com.<\/td>\n<td width=\"30\">MX<\/td>\n<td width=\"42\">10<\/td>\n<td width=\"98\">mx1.fastpanda.com<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In Plesk Panel Zone Editor, click on \u201c+ Add Record\u201d and select \u201cRecord Type &gt; MX.\u201d<\/li>\n<li>You can leave the \u201cMail domain\u201d field blank since it is your own domain and does not require any prefix.<\/li>\n<li>You can leave the \u201cTTL\u201d value blank. However, if the system requires you to enter a TTL, you can use the value 3600.<\/li>\n<li>In the \u201cMail Exchange Server\u201d field, enter the \u201ctarget\u201d value found in the Business Email Hosting &gt; DNS Information section.<br data-start=\"136\" data-end=\"139\" \/>That value is: mx1.fastpanda.com<\/li>\n<li>In the \u201cSpecify the priority of the mail exchange server\u201d field, enter the Priority value, which is: 10<\/li>\n<li>If you are sure the records are correct, click the \u201cOK\u201d button.<\/li>\n<\/ul>\n<p><a class=\"fancybox image\" href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/MX-Record-1-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1113\" title=\"MX Record - 1\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/MX-Record-1-1.png\" sizes=\"(max-width: 1919px) 100vw, 1919px\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/MX-Record-1-1.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/MX-Record-1-1-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/MX-Record-1-1-1024x490.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/MX-Record-1-1-768x368.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/MX-Record-1-1-1536x736.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/MX-Record-1-1-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/MX-Record-1-1-150x72.png 150w\" alt=\"MX Record\" width=\"1919\" height=\"919\" \/><\/a><\/p>\n<p>After adding the first record, proceed to the second record. On the Business Email Hosting &gt; DNS Information page, the second record is also an MX record.<\/p>\n<table width=\"252\">\n<tbody>\n<tr>\n<td width=\"82\">Name<\/td>\n<td width=\"30\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"98\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"82\">yourdomain.com.<\/td>\n<td width=\"30\">MX<\/td>\n<td width=\"42\">20<\/td>\n<td width=\"98\">mx2.fastpanda.com<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In Plesk Panel Zone Editor, click on \u201c+ Add Record\u201d and select \u201cRecord Type &gt; MX.\u201d<\/li>\n<li>You can leave the \u201cMail domain\u201d field blank since it is your own domain and does not require any prefix.<\/li>\n<li>You can leave the \u201cTTL\u201d value blank. However, if the system requires you to enter a TTL, you can use the value 3600.<\/li>\n<li>In the \u201cMail Exchange Server\u201d field, enter the \u201ctarget\u201d value found in the Business Email Hosting &gt; DNS Information section.<br data-start=\"136\" data-end=\"139\" \/>That value is: mx2.fastpanda.com<\/li>\n<li>In the \u201cSpecify the priority of the mail exchange server\u201d field, enter the Priority value, which is: 20<\/li>\n<li>If you are sure the records are correct, click the \u201cOK\u201d button.<\/li>\n<\/ul>\n<\/div>\n<\/article>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/MX-Record-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1114\" title=\"MX Record - 2\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/MX-Record-2.png\" alt=\"MX Record\" width=\"1919\" height=\"921\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/MX-Record-2.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/MX-Record-2-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/MX-Record-2-1024x491.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/MX-Record-2-768x369.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/MX-Record-2-1536x737.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/MX-Record-2-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/MX-Record-2-150x72.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<p>The third record on the Business Email Hosting &gt; DNS Information page is a CNAME record.<\/p>\n<table width=\"315\">\n<tbody>\n<tr>\n<td width=\"82\">Name<\/td>\n<td width=\"51\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"140\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"82\">autodiscover<\/td>\n<td width=\"51\">CNAME<\/td>\n<td width=\"42\"><\/td>\n<td width=\"140\">mail.yourdomain.com.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In Plesk Panel Zone Editor, click on \u201c+ Add Record\u201d and select \u201cRecord Type &gt; CNAME.\u201d<\/li>\n<li>Enter \u201cautodiscover\u201d in the \u201cDomain Name\u201d field.<\/li>\n<li>You can leave the \u201cTTL\u201d value blank. However, if the system requires you to enter a TTL, you can use the value 3600.<\/li>\n<li>Enter the value from the \u201cTarget\u201d section into the \u201cCanonical name \u201d field. That is, \u201cmail.yourdomain.com.\u201d (use your own domain and extension).<\/li>\n<li>If you are sure the records are correct, click the \u201cOK\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1115\" title=\"Plesk CNAME Record 1\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-1.png\" alt=\"Plesk CNAME Record\" width=\"1919\" height=\"915\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-1.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-1-300x143.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-1-1024x488.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-1-768x366.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-1-1536x732.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-1-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-1-150x72.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<p>The fourth record on the Business Email Hosting &gt; DNS Information page is a CNAME record.<\/p>\n<table width=\"315\">\n<tbody>\n<tr>\n<td width=\"82\">Name<\/td>\n<td width=\"51\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"140\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"82\">mail<\/td>\n<td width=\"51\">CNAME<\/td>\n<td width=\"42\"><\/td>\n<td width=\"140\">pico.fastpanda.com.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In Plesk Panel Zone Editor, click on \u201c+ Add Record\u201d and select \u201cRecord Type &gt; CNAME.\u201d<\/li>\n<li>Enter \u201cmail\u201d in the \u201cDomain Name\u201d field.<\/li>\n<li>You can leave the \u201cTTL\u201d value blank. However, if the system requires you to enter a TTL, you can use the value 3600.<\/li>\n<li>Enter the information from the \u201cTarget\u201d section into the \u201cCanonical name \u201d field. That is, \u201cpico.fastpanda.com.\u201d<\/li>\n<li>If you are sure the records are correct, click the \u201cOK\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1116\" title=\"Plesk CNAME Record 2\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-2.png\" alt=\"Plesk CNAME Record\" width=\"1919\" height=\"922\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-2.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-2-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-2-1024x492.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-2-768x369.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-2-1536x738.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-2-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-2-150x72.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<p>The fifth record on the Business Email Hosting &gt; DNS Information page is a CNAME record.<\/p>\n<table width=\"315\">\n<tbody>\n<tr>\n<td width=\"82\">Name<\/td>\n<td width=\"51\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"140\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"82\">webmail<\/td>\n<td width=\"51\">CNAME<\/td>\n<td width=\"42\"><\/td>\n<td width=\"140\">pico.fastpanda.com.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In Plesk Panel Zone Editor, click on \u201c+ Add Record\u201d and select \u201cRecord Type &gt; CNAME.\u201d<\/li>\n<li>Enter \u201cwebmail\u201d in the \u201cDomain Name\u201d field.<\/li>\n<li>You can leave the \u201cTTL\u201d value blank. However, if the system requires you to enter a TTL, you can use the value 3600.<\/li>\n<li>Enter the information from the \u201cTarget\u201d section into the \u201cCanonical name \u201d field. That is, \u201cpico.fastpanda.com.\u201d<\/li>\n<li>If you are sure the records are correct, click the \u201cOK\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1117\" title=\"Plesk CNAME Record 3\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-3.png\" alt=\"Plesk CNAME Record\" width=\"1913\" height=\"919\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-3.png 1913w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-3-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-3-1024x492.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-3-768x369.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-3-1536x738.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-3-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-CNAME-Record-3-150x72.png 150w\" sizes=\"(max-width: 1913px) 100vw, 1913px\" \/><\/a><\/p>\n<p>The sixth record on the Business Email Hosting &gt; DNS Information page is a TXT record.<\/p>\n<table width=\"667\">\n<tbody>\n<tr>\n<td width=\"82\">Name<\/td>\n<td width=\"51\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"210\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"82\">yourdomain.com.<\/td>\n<td width=\"51\">TXT<\/td>\n<td width=\"42\"><\/td>\n<td width=\"210\">v=spf1 +a include:_spf.fastpanda.com -all<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In Plesk Panel Zone Editor, click on \u201c+ Add Record\u201d and select \u201cRecord Type &gt; TXT.\u201d<\/li>\n<li>You can leave the \u201cDomain name\u201d field blank since it is your own domain and does not require any prefix.<\/li>\n<li>You can leave the \u201cTTL\u201d value blank. However, if the system requires you to enter a TTL, you can use the value 3600.<\/li>\n<li>In the \u201cTXT record\u201d field, enter the SPF record from the \u201cTarget\u201d section. That is: \u201cv=spf1 +a include:_spf.fastpanda.com -all\u201d<\/li>\n<li>If you are sure the records are correct, click the \u201cOK\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-TXT-Record.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1118\" title=\"Plesk TXT Record\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-TXT-Record.png\" alt=\"Plesk TXT Record\" width=\"1919\" height=\"921\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-TXT-Record.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-TXT-Record-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-TXT-Record-1024x491.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-TXT-Record-768x369.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-TXT-Record-1536x737.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-TXT-Record-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-TXT-Record-150x72.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<p>The seventh record on the Business Email Hosting &gt; DNS Information page is an SRV record.<\/p>\n<table width=\"472\">\n<tbody>\n<tr>\n<td width=\"141\">Name<\/td>\n<td width=\"51\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"238\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"141\">_autodiscover._tcp<\/td>\n<td width=\"51\">SRV<\/td>\n<td width=\"42\">0<\/td>\n<td width=\"238\">Service: _autodiscover<br \/>\nProtocol: TCP<br \/>\nPriority: 0<br \/>\nWeight: 0<br \/>\nPort: 443<br \/>\nTarget: mail.yourdomain.com.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<ul>\n<li>In Plesk Panel Zone Editor, click on \u201c+ Add Record\u201d and select \u201cRecord Type &gt; SRV.\u201d<\/li>\n<li>You can leave the \u201cTTL\u201d value blank. However, if the system requires you to enter a TTL, you can use the value 3600.<\/li>\n<li>Write \u201c_autodiscover\u201d in the \u201cService name\u201d field.<\/li>\n<li>Write \u201cTCP\u201d in the \u201cProtocol\u201d field.<\/li>\n<li>Select the \u201cPriority\u201d value as 0.<\/li>\n<li>The \u201cRelative weight for records with the same priority\u201d value can remain as 10.<\/li>\n<li>In the \u201cTarget Host\u201d field, enter \u201cmail.yourdomain.com.\u201d (replace with your own domain name and extension)<\/li>\n<li>If you are sure the records are correct, click the \u201cOK\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-SRV-Record.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1119\" title=\"Plesk SRV Record\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-SRV-Record.png\" alt=\"Plesk SRV Record\" width=\"1919\" height=\"925\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-SRV-Record.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-SRV-Record-300x145.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-SRV-Record-1024x494.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-SRV-Record-768x370.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-SRV-Record-1536x740.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-SRV-Record-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-SRV-Record-150x72.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<p>The eighth record on the Business Email Hosting &gt; DNS Information page is a TXT record.In Plesk Panel Zone Editor, click on \u201c+ Add Record\u201d and select \u201cRecord Type &gt; TXT.\u201d<\/p>\n<table style=\"height: 90px;\" width=\"4101\">\n<tbody>\n<tr>\n<td width=\"178\">Name<\/td>\n<td width=\"51\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"171\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"178\">ea8DD9CF18BBE04A8._domainKey<\/td>\n<td width=\"51\">TXT<\/td>\n<td width=\"42\"><\/td>\n<td width=\"171\">v=DKIM1; k=rsa; h=sha256; p=MIIBIjANBgkqhkiG9w0<br \/>\nBAQEFAAOCAQ8AMIIBCgKCAQEAyBEFPcwDqQ6Xu<br \/>\nHgHdLcG\/\/SGSibFLmXl5+0pOgxpZ8KfYWYUlRhl95jIN<br \/>\ni83ruOK9ry8+TQhh+g6TakK01WwBQ3xiYWH2iSwzZ<br \/>\nWZHdWUyvI3rtG\/U7BB\/0wQeMQ4DixnsLI2X6ca6B<br \/>\nc3HklGfcjovykV8qikKs2is+me0zdHg00Z1xbEQ7H733<br \/>\nrx6HkiWwkX+2XPI1vRTsxAGTz26Us9qsQLdI0\/pJyq<br \/>\nqfnoJ8PsjnYBdGh+k\/xs3AJuzOMdFHFVJdJnwq0NkX<br \/>\nRo1HRGUMVeDDLHIUwot2Caj0hZ3U1k\/RQu2EJUgZ<br \/>\n1tFq6NTlyvJYqk6AWOIRWwJHTnelMrR6txiQIDAQAB<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In the &#8220;Domain name&#8221; field, enter &#8220;ea8DD9CF18BBE04A8._domainKey&#8221;.<\/li>\n<li>You can leave the \u201cTTL\u201d value blank. However, if the system requires you to enter a TTL, you can use the value 3600.<\/li>\n<li>In the &#8220;Target&#8221; field, enter\u00a0v=DKIM1; k=rsa; h=sha256;\u00a0 p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAyBEFPcwDqQ6XuHgHdLcG\/\/SGSibFLmX<br \/>\nl5+0pOgxpZ8KfYWYUlRhl95jINi83ruOK9ry8+TQhh+g6TakK01WwBQ3xiYWH2iSwzZWZHdWUyvI3rtG\/U<br \/>\n7BB\/0wQeMQ4DixnsLI2X6ca6Bc3HklGfcjovykV8qikKs2is+me0zdHg00Z1xbEQ7H733rx6HkiWwkX+2XPI<br \/>\n1vRTsxAGTz26Us9qsQLdI0\/pJyqqfnoJ8PsjnYBdGh+k\/xs3AJuzOMdFHFVJdJnwq0NkXRo1HRGUMVeDDL<br \/>\nHIUwot2Caj0hZ3U1k\/RQu2EJUgZ1tFq6NTlyvJYqk6AWOIRWwJHTnelMrR6txiQIDAQAB<\/li>\n<li>If you are sure the records are correct, click the \u201cOK\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-DKIM-Record.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1123\" title=\"Plesk DKIM Record\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-DKIM-Record.png\" alt=\"Plesk DKIM Record\" width=\"1919\" height=\"922\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-DKIM-Record.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-DKIM-Record-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-DKIM-Record-1024x492.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-DKIM-Record-768x369.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-DKIM-Record-1536x738.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-DKIM-Record-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Plesk-DKIM-Record-150x72.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<ul>\n<li>After adding all the records, in the area where DNS records are listed, you will see exclamation marks next to the newly added records. This indicates that the records have been added but not yet saved. To make all the records active, click the &#8220;Update&#8221; button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Update.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1124\" title=\"DNS Update\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Update.png\" alt=\"DNS Update\" width=\"1917\" height=\"919\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Update.png 1917w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Update-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Update-1024x491.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Update-768x368.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Update-1536x736.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Update-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Update-150x72.png 150w\" sizes=\"(max-width: 1917px) 100vw, 1917px\" \/><\/a><\/p>\n<p>If you have added all the records completely and correctly, it may take up to approximately 24 hours for the records to propagate globally. After this process, you will be able to use your emails smoothly.<\/p>\n<p><strong>Note<\/strong>:\u00a0Records may vary. Please make sure to check all records directly from your own customer panel.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you have purchased Business Email Hosting through FastPanda and your domain\u2019s NS (Name Server) records are pointed to FastPanda, and you are also using Plesk Panel, you need to update your DNS records through Plesk Panel in order to use the service actively. To access the DNS records, you can click the link below [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[26],"tags":[],"_links":{"self":[{"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/posts\/1121"}],"collection":[{"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/comments?post=1121"}],"version-history":[{"count":10,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/posts\/1121\/revisions"}],"predecessor-version":[{"id":1161,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/posts\/1121\/revisions\/1161"}],"wp:attachment":[{"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/media?parent=1121"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/categories?post=1121"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/tags?post=1121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}