{"id":1062,"date":"2025-05-27T12:04:14","date_gmt":"2025-05-27T12:04:14","guid":{"rendered":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/?p=1062"},"modified":"2025-11-12T16:59:35","modified_gmt":"2025-11-12T16:59:35","slug":"how-to-add-business-email-hosting-dns-records-to-cpanel","status":"publish","type":"post","link":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/how-to-add-business-email-hosting-dns-records-to-cpanel\/","title":{"rendered":"How to Add Business Email Hosting DNS Records to cPanel?"},"content":{"rendered":"<p>If you have purchased Business Email Hosting through FastPanda and your domain&#8217;s NS (Name Server) records are pointed to FastPanda, and you are also using cPanel, you need to update your DNS records through cPanel in order to use the service actively.<\/p>\n<p>To access the DNS records, you can click the link below and follow the steps.<\/p>\n<p>Link: <a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/how-can-i-access-the-dns-information-for-business-email-hosting\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.fastpanda.co.uk\/knowledge-hub\/how-can-i-access-the-dns-information-for-business-email-hosting\/<\/a><\/p>\n<ul>\n<li>If you have accessed your DNS records, the next step is to add them one by one to cPanel. Log in to your cPanel account. If you are using cPanel through FastPanda, you can follow the steps below.<\/li>\n<\/ul>\n<p>Link: <a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/how-to-log-in-to-cpanel\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.fastpanda.co.uk\/knowledge-hub\/how-to-log-in-to-cpanel\/<\/a><\/p>\n<ul>\n<li>Once you have accessed cPanel, click on the \u201cZone Editor\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-DNS-Zone.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1064\" title=\"cPanel DNS Zone\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-DNS-Zone.png\" alt=\"cPanel DNS Zone\" width=\"1915\" height=\"922\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-DNS-Zone.png 1915w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-DNS-Zone-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-DNS-Zone-1024x493.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-DNS-Zone-768x370.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-DNS-Zone-1536x740.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-DNS-Zone-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-DNS-Zone-150x72.png 150w\" sizes=\"(max-width: 1915px) 100vw, 1915px\" \/><\/a><\/p>\n<ul>\n<li>Click the \u201cManage\u201d button next to your domain name.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-Manage.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1065\" title=\"cPanel Manage\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-Manage.png\" alt=\"cPanel Manage\" width=\"1917\" height=\"921\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-Manage.png 1917w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-Manage-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-Manage-1024x492.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-Manage-768x369.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-Manage-1536x738.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-Manage-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-Manage-150x72.png 150w\" sizes=\"(max-width: 1917px) 100vw, 1917px\" \/><\/a><\/p>\n<ul>\n<li>On the page that opens, you will see your existing DNS records. If there are any existing records with the same type and name combinations as the new email records you are about to add, it is recommended to delete them to avoid conflicts. However, if you are not experienced in this area, it\u2019s best to consult a specialist or get support from our technical team to avoid making any mistakes.<\/li>\n<li>To delete an old record, you can click the &#8220;Delete &gt; Continue&#8221; button next to the record.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-Delete-Record.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1153\" title=\"cPanel Delete Record\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-Delete-Record.png\" alt=\"cPanel Delete Record\" width=\"1919\" height=\"912\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-Delete-Record.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-Delete-Record-300x143.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-Delete-Record-1024x487.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-Delete-Record-768x365.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-Delete-Record-1536x730.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-Delete-Record-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-Delete-Record-150x71.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<ul>\n<li>To add a new record, click the \u201c+ Add Record\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Add-Record.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1066\" title=\"DNS Add Record\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Add-Record.png\" alt=\"DNS Add Record\" width=\"1914\" height=\"913\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Add-Record.png 1914w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Add-Record-300x143.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Add-Record-1024x488.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Add-Record-768x366.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Add-Record-1536x733.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Add-Record-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Add-Record-150x72.png 150w\" sizes=\"(max-width: 1914px) 100vw, 1914px\" \/><\/a><\/p>\n<ul>\n<li>In the \u201cType\u201d field of the opened section, select the type of record you want to add. (MX, CNAME, TXT, etc.)<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-DNS-TYPE.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1067\" title=\"cPanel DNS TYPE\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-DNS-TYPE.png\" alt=\"cPanel DNS TYPE\" width=\"1918\" height=\"922\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-DNS-TYPE.png 1918w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-DNS-TYPE-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-DNS-TYPE-1024x492.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-DNS-TYPE-768x369.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-DNS-TYPE-1536x738.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-DNS-TYPE-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/cPanel-DNS-TYPE-150x72.png 150w\" sizes=\"(max-width: 1918px) 100vw, 1918px\" \/><\/a><\/p>\n<ul>\n<li>Enter the Business Email Hosting DNS information one by one. If you are sure the information is correct, click the \u201cSave Record\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Save-Record.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1068\" title=\"Save Record\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Save-Record.png\" alt=\"Save Record\" width=\"1919\" height=\"917\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Save-Record.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Save-Record-300x143.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Save-Record-1024x489.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Save-Record-768x367.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Save-Record-1536x734.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Save-Record-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/Save-Record-150x72.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<p>Example: In the Business Email Hosting &gt; DNS Information, the first record is an MX record.<\/p>\n<table width=\"252\">\n<tbody>\n<tr>\n<td width=\"82\">Name<\/td>\n<td width=\"30\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"98\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"82\">yourdomain.com.<\/td>\n<td width=\"30\">MX<\/td>\n<td width=\"42\">10<\/td>\n<td width=\"98\">mx1.fastpanda.com<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In cPanel Zone Editor, click on \u201c+ Add Record\u201d and select \u201cType &gt; MX.\u201d<\/li>\n<li>In the \u201cName\u201d box, enter yourdomain.extension. (your own domain).<\/li>\n<li>The TTL value should be left as default.<\/li>\n<li>In the &#8220;Priority&#8221; box, enter &#8220;10&#8221; since the Business Email Hosting &gt; DNS Information section specifies 10.<\/li>\n<li>In the &#8220;Destination&#8221; box, enter the target value, which is mx1.fastpanda.com<\/li>\n<li>If you are sure the records are correct, click the \u201cSave Record\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Save-Record.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1069\" title=\"DNS Save Record\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Save-Record.png\" alt=\"DNS Save Record\" width=\"1919\" height=\"917\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Save-Record.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Save-Record-300x143.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Save-Record-1024x489.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Save-Record-768x367.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Save-Record-1536x734.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Save-Record-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Save-Record-150x72.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<p>After adding the first record, proceed to the second record. On the Business Email Hosting &gt; DNS Information page, the second record is also an MX record.<\/p>\n<table width=\"252\">\n<tbody>\n<tr>\n<td width=\"82\">Name<\/td>\n<td width=\"30\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"98\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"82\">yourdomain.com.<\/td>\n<td width=\"30\">MX<\/td>\n<td width=\"42\">20<\/td>\n<td width=\"98\">mx2.fastpanda.com<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In cPanel Zone Editor, click on \u201c+ Add Record\u201d and select \u201cType &gt; MX.\u201d<\/li>\n<li>In the \u201cName\u201d box, enter yourdomain.extension. (your own domain).<\/li>\n<li>The TTL value should be left as default.<\/li>\n<li>In the &#8220;Priority&#8221; box, enter &#8220;20&#8221; since the Business Email Hosting &gt; DNS Information section specifies 20.<\/li>\n<li>In the &#8220;Destination&#8221; box, enter the target value, which is mx2.fastpanda.com<\/li>\n<li>If you are sure the records are correct, click the \u201cSave Record\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Save-Record-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1070\" title=\"DNS Save Record 2\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Save-Record-2.png\" alt=\"DNS Save Record\" width=\"1919\" height=\"922\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Save-Record-2.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Save-Record-2-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Save-Record-2-1024x492.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Save-Record-2-768x369.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Save-Record-2-1536x738.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Save-Record-2-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DNS-Save-Record-2-150x72.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<p>The third record on the Business Email Hosting &gt; DNS Information page is a CNAME record.<\/p>\n<table width=\"315\">\n<tbody>\n<tr>\n<td width=\"82\">Name<\/td>\n<td width=\"51\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"140\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"82\">autodiscover<\/td>\n<td width=\"51\">CNAME<\/td>\n<td width=\"42\"><\/td>\n<td width=\"140\">mail.yourdomain.com.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In cPanel Zone Editor, click on \u201c+ Add Record\u201d and select \u201cType &gt; CNAME.\u201d<\/li>\n<li>In the &#8220;Name&#8221; field, enter &#8220;autodiscover&#8221;. (The system will automatically append your domain name next to it &#8211; do not delete it.)<\/li>\n<li>The TTL value should be left as default.<\/li>\n<li>In the &#8220;Record&#8221; field, enter mail.yourdomain.com.<\/li>\n<li>If you are sure the records are correct, click the \u201cSave Record\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1071\" title=\"CNAME Record\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record.png\" alt=\"CNAME Record\" width=\"1919\" height=\"924\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-1024x493.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-768x370.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-1536x740.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-150x72.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<p>The fourth record on the Business Email Hosting &gt; DNS Information page is a CNAME record.<\/p>\n<table width=\"315\">\n<tbody>\n<tr>\n<td width=\"82\">Name<\/td>\n<td width=\"51\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"140\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"82\">mail<\/td>\n<td width=\"51\">CNAME<\/td>\n<td width=\"42\"><\/td>\n<td width=\"140\">pico.fastpanda.com.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In cPanel Zone Editor, click on \u201c+ Add Record\u201d and select \u201cType &gt; CNAME.\u201d<\/li>\n<li>In the &#8220;Name&#8221; field, enter &#8220;mail&#8221;. (The system will automatically append your domain name next to it &#8211; do not delete it.)<\/li>\n<li>The TTL value should be left as default.<\/li>\n<li>In the &#8220;Record&#8221; field, enter pico.fastpanda.com.<\/li>\n<li>If you are sure the records are correct, click the \u201cSave Record\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1072\" title=\"CNAME Record 2\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-2.png\" alt=\"CNAME Record\" width=\"1919\" height=\"921\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-2.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-2-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-2-1024x491.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-2-768x369.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-2-1536x737.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-2-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-2-150x72.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<p>The fifth record on the Business Email Hosting &gt; DNS Information page is a CNAME record.<\/p>\n<table width=\"315\">\n<tbody>\n<tr>\n<td width=\"82\">Name<\/td>\n<td width=\"51\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"140\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"82\">webmail<\/td>\n<td width=\"51\">CNAME<\/td>\n<td width=\"42\"><\/td>\n<td width=\"140\">pico.fastpanda.com.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In cPanel Zone Editor, click on \u201c+ Add Record\u201d and select \u201cType &gt; CNAME.\u201d<\/li>\n<li>In the &#8220;Name&#8221; field, enter &#8220;webmail&#8221;. (The system will automatically append your domain name next to it &#8211; do not delete it.)<\/li>\n<li>The TTL value should be left as default.<\/li>\n<li>In the &#8220;Record&#8221; field, enter pico.fastpanda.com.<\/li>\n<li>If you are sure the records are correct, click the \u201cSave Record\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1073\" title=\"CNAME Record 3\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-3.png\" alt=\"CNAME Record\" width=\"1918\" height=\"919\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-3.png 1918w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-3-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-3-1024x491.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-3-768x368.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-3-1536x736.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-3-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/CNAME-Record-3-150x72.png 150w\" sizes=\"(max-width: 1918px) 100vw, 1918px\" \/><\/a><\/p>\n<p>The sixth record on the Business Email Hosting &gt; DNS Information page is a TXT record.<\/p>\n<table style=\"height: 88px;\" width=\"667\">\n<tbody>\n<tr>\n<td width=\"82\">Name<\/td>\n<td width=\"51\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"210\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"82\">yourdomain.com.<\/td>\n<td width=\"51\">TXT<\/td>\n<td width=\"42\"><\/td>\n<td width=\"210\">v=spf1 +a include:_spf.fastpanda.com -all<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In cPanel Zone Editor, click on \u201c+ Add Record\u201d and select \u201cType &gt; TXT.\u201d<\/li>\n<li>In the \u201cName\u201d box, enter yourdomain.extension. (your own domain).<\/li>\n<li>The TTL value should be left as default.<\/li>\n<li>In the &#8220;Record&#8221; field, enter v=spf1 +a include:_spf.fastpanda.com -all<\/li>\n<li>If you are sure the records are correct, click the \u201cSave Record\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/TXT-Record.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1074\" title=\"TXT Record\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/TXT-Record.png\" alt=\"TXT Record\" width=\"1919\" height=\"922\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/TXT-Record.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/TXT-Record-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/TXT-Record-1024x492.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/TXT-Record-768x369.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/TXT-Record-1536x738.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/TXT-Record-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/TXT-Record-150x72.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<p>The seventh record on the Business Email Hosting &gt; DNS Information page is an SRV record.<\/p>\n<table width=\"472\">\n<tbody>\n<tr>\n<td width=\"141\">Name<\/td>\n<td width=\"51\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"238\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"141\">_autodiscover._tcp<\/td>\n<td width=\"51\">SRV<\/td>\n<td width=\"42\">0<\/td>\n<td width=\"238\">Service: _autodiscover<br \/>\nProtocol: TCP<br \/>\nPriority: 0<br \/>\nWeight: 0<br \/>\nPort: 443<br \/>\nTarget: mail.yourdomain.com.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In cPanel Zone Editor, click on \u201c+ Add Record\u201d and select \u201cType &gt; SRV.\u201d<\/li>\n<li>In the \u201cName\u201d box, enter _autodiscover._tcp (The system will automatically append your domain name next to it\u00a0 &#8211; do not delete it.)<\/li>\n<li>The TTL value should be left as default.<\/li>\n<li>Priority: 0<\/li>\n<li>Weight:0<\/li>\n<li>Port:443<\/li>\n<li>\n<div class=\"record_subelement subelement_label\"><label class=\"control-label\" for=\"record_target\">Target: mail.yourdomain.com. (your own domain).<\/label><\/div>\n<\/li>\n<li>If you are sure the records are correct, click the \u201cSave Record\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/SRV-Record.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1075\" title=\"SRV Record\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/SRV-Record.png\" alt=\"SRV Record\" width=\"1919\" height=\"924\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/SRV-Record.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/SRV-Record-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/SRV-Record-1024x493.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/SRV-Record-768x370.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/SRV-Record-1536x740.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/SRV-Record-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/SRV-Record-150x72.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<p>The eighth record on the Business Email Hosting &gt; DNS Information page is a TXT record.<\/p>\n<table style=\"height: 90px;\" width=\"4101\">\n<tbody>\n<tr>\n<td width=\"178\">Name<\/td>\n<td width=\"51\">Type<\/td>\n<td width=\"42\">Priority<\/td>\n<td width=\"171\">Target<\/td>\n<\/tr>\n<tr>\n<td width=\"178\">ea8DD9CF18BBE04A8._domainKey<\/td>\n<td width=\"51\">TXT<\/td>\n<td width=\"42\"><\/td>\n<td width=\"171\">v=DKIM1; k=rsa; h=sha256; p=MIIBIjANBgkqhkiG9w0<br \/>\nBAQEFAAOCAQ8AMIIBCgKCAQEAyBEFPcwDqQ6Xu<br \/>\nHgHdLcG\/\/SGSibFLmXl5+0pOgxpZ8KfYWYUlRhl95jIN<br \/>\ni83ruOK9ry8+TQhh+g6TakK01WwBQ3xiYWH2iSwzZ<br \/>\nWZHdWUyvI3rtG\/U7BB\/0wQeMQ4DixnsLI2X6ca6B<br \/>\nc3HklGfcjovykV8qikKs2is+me0zdHg00Z1xbEQ7H733<br \/>\nrx6HkiWwkX+2XPI1vRTsxAGTz26Us9qsQLdI0\/pJyq<br \/>\nqfnoJ8PsjnYBdGh+k\/xs3AJuzOMdFHFVJdJnwq0NkX<br \/>\nRo1HRGUMVeDDLHIUwot2Caj0hZ3U1k\/RQu2EJUgZ<br \/>\n1tFq6NTlyvJYqk6AWOIRWwJHTnelMrR6txiQIDAQAB<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>In cPanel Zone Editor, click on \u201c+ Add Record\u201d and select \u201cType &gt; TXT.\u201d<\/li>\n<li>In the \u201cName\u201d box, enter ea8DD9CF18BBE04A8._domainKey (The system will automatically append your domain name next to it &#8211; do not delete it.)<\/li>\n<li>The TTL value should be left as default.<\/li>\n<li>In the &#8220;Record&#8221; field, enter v=DKIM1; k=rsa; h=sha256; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAyBEFPcwDqQ6XuHgHdLcG\/\/SGSibFLmX<br \/>\nl5+0pOgxpZ8KfYWYUlRhl95jINi83ruOK9ry8+TQhh+g6TakK01WwBQ3xiYWH2iSwzZWZHdWUyvI3rtG\/U<br \/>\n7BB\/0wQeMQ4DixnsLI2X6ca6Bc3HklGfcjovykV8qikKs2is+me0zdHg00Z1xbEQ7H733rx6HkiWwkX+2XPI<br \/>\n1vRTsxAGTz26Us9qsQLdI0\/pJyqqfnoJ8PsjnYBdGh+k\/xs3AJuzOMdFHFVJdJnwq0NkXRo1HRGUMVeDDL<br \/>\nHIUwot2Caj0hZ3U1k\/RQu2EJUgZ1tFq6NTlyvJYqk6AWOIRWwJHTnelMrR6txiQIDAQAB<br \/>\n<strong>Important Information:<\/strong> Since the DKIM record is a long string, it cannot be added to cPanel in a single entry. A portion of it should be entered into the first TXT field, and the remainder should be added into the additional TXT field that appears after clicking the \u201c+ Add TXT string to record\u201d button.<\/li>\n<li>If you are sure the records are correct, click the \u201cSave Record\u201d button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DKIM-Record.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1077\" title=\"DKIM Record\" src=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DKIM-Record.png\" alt=\"DKIM Record\" width=\"1919\" height=\"919\" srcset=\"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DKIM-Record.png 1919w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DKIM-Record-300x144.png 300w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DKIM-Record-1024x490.png 1024w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DKIM-Record-768x368.png 768w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DKIM-Record-1536x736.png 1536w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DKIM-Record-60x29.png 60w, https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-content\/uploads\/2025\/05\/DKIM-Record-150x72.png 150w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/a><\/p>\n<p>If you have added all the records completely and correctly, it may take up to approximately 24 hours for the records to propagate globally. After this process, you will be able to use your emails smoothly.<\/p>\n<p><strong>Note<\/strong>:\u00a0Records may vary. Please make sure to check all records directly from your own customer panel.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you have purchased Business Email Hosting through FastPanda and your domain&#8217;s NS (Name Server) records are pointed to FastPanda, and you are also using cPanel, you need to update your DNS records through cPanel in order to use the service actively. To access the DNS records, you can click the link below and follow [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[26],"tags":[],"_links":{"self":[{"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/posts\/1062"}],"collection":[{"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/comments?post=1062"}],"version-history":[{"count":9,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/posts\/1062\/revisions"}],"predecessor-version":[{"id":1668,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/posts\/1062\/revisions\/1668"}],"wp:attachment":[{"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/media?parent=1062"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/categories?post=1062"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fastpanda.co.uk\/knowledge-hub\/wp-json\/wp\/v2\/tags?post=1062"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}