Although the email setup process in Business Email Hosting packages is similar to the setup of standard email accounts, there are some differences. Below, you can follow the step-by-step guide to setting up Business Email Hosting on Outlook via IMAP.

  • Open the Outlook application
  • Click the “File” button.

Outlook File

  • Click the “Add Account” button.

Outlook Add Account

  • In the window that opens, enter your email address (including the domain and extension) in the “Email Address” field.

Outlook Email Address

  • Check the “Advanced options > Let me set up my account manually” box.
  • Click the “Connect” button.

Outlook Connect

  • Click on the “IMAP” option.

Outlook IMAP

  • In the window that opens, you will be asked for some information. Enter the information as shown below.
    • The Incoming Mail settings are as follows:
      • Server: pico.fastpanda.com (This information may vary. Please check the Incoming Server and Outgoing Server details from your client panel by navigating to: Email Hosting > Manage > Email Configuration.)
      • Port: 993
      • Encryption method: SSL/TLS
    • The Outgoing Mail settings are as follows:
      • Server: pico.fastpanda.com (This information may vary. Please check the Incoming Server and Outgoing Server details from your client panel by navigating to: Email Hosting > Manage > Email Configuration.)
      • Port: 465
      • Encryption method: SSL/TLS
  • After entering the settings, click the “Next” button.

Some users may find that after performing the IMAP setup, the above information is not requested, and only the password is asked to complete the setup automatically. If you encounter this situation, you can follow the steps below.

  • Enter your email password in the “Password” field and click the “Connect” button.

Connect

  • After completing these steps, your email will be set up as an IMAP account. However, it is recommended to check if there are any errors in the mail settings after the automatic setup. You can follow the steps below for this process.
  • Click the “File” button.

Outlook File

  • Select Account and then click the “Account Settings > Server Settings” button.

Account Information

  • The Incoming Mail settings are as follows:
    • Username: Your full email address must be entered (including the domain and extension).
    • Password: Your email password must be entered.
    • Server: pico.fastpanda.com (This information may vary. Please check the Incoming Server and Outgoing Server details from your client panel by navigating to: Email Hosting > Manage > Email Configuration.)
    • Port: 993
    • Encryption method: SSL/TLS

Business Email IMAP

  • The Outgoing Mail settings are as follows:
    • Server: pico.fastpanda.com (This information may vary. Please check the Incoming Server and Outgoing Server details from your client panel by navigating to: Email Hosting > Manage > Email Configuration.)
    • Port: 465
    • Encryption method: SSL/TLS

After entering the information, you can save the setup settings by clicking the “Next> Done” button

Business Email IMAP Outgoing