How to Add, Delete, and Edit DNS Records in Plesk Panel?

To publish your website or use your email service, companies may sometimes ask you to add DNS records (such as A, MX, CNAME, TXT, SRV, etc.). If you’re using Plesk Panel, you can add them by following the steps below.

Important Information:
If your domain’s NS (Name Server) records are pointed to Fast Panda, the DNS records you add by following the steps below will become active shortly. However, if your NS records are pointed to another provider (such as your domain registrar or a custom server), you will need to add the DNS records through that provider’s control panel. Otherwise, the changes you make will not take effect.

Steps to Add, Delete, and Update DNS Records in Plesk Panel

Plesk Hosting DNS

  • Click on the “DNS” button.

Plesk DNS

  • On the page that opens, you will see your existing DNS records. If there are any existing records with the same type and name combinations as the new web site or email records you are about to add, it is recommended to delete them to avoid conflicts. However, if you are not experienced in this area, it’s best to consult a specialist or get support from our technical team to avoid making any mistakes.
  • To delete an old record, check (tick) the box next to the record, then click the “Remove > Yes, remove” button.

Plesk Remove Record

  • To add a new record, click the “+ Add Record” button.

Plesk Add Record

  • In the “Record Type” field of the opened section, select the type of record you want to add. (MX, CNAME, TXT, etc.)

Plesk Type

  • Enter the DNS details one by one. If you are sure the information is correct, click the “OK” button.

Add Record

  • If you want to update a record you have added, first click on the record. On the page that opens, make the changes you want and then click the “Apply > OK” button.

Plesk Panel DNS Changes

Plesk Panel DNS Changes Apply

  • After adding all the records, in the area where DNS records are listed, you will see exclamation marks next to the newly added records. This indicates that the records have been added but not yet saved. To make all the records active, click the “Update” button.

DNS Update

If you have added all the records completely and correctly, it may take up to approximately 24 hours for the records to propagate globally. After this process, you will be able to use your web site or emails smoothly. 

Examples:

Adding an A Record in Plesk Panel

  • In the Plesk Panel Zone Editor, click “+ Add Record.”

Plesk Add Record

  • In the Record Type section, select the “A” record.
  • In the “Domain name” field, enter your domain name or subdomain (e.g., shop, blog) depending on the record you want to add.
  • You can enter the “TTL” value if it has been provided to you. If no value is given, you can leave it as the default.
  • In the “IP address” field, enter the “IP address” of the server you want to point to.
  • If you are sure the records are correct, click the “OK” button.
  • After adding all the records, in the area where DNS records are listed, you will see exclamation marks next to the newly added records. This indicates that the records have been added but not yet saved. To make all the records active, click the “Update” button.

Plesk Panel Add A Record

Adding an MX Record in Plesk Panel

  • In the Plesk Panel Zone Editor, click “+ Add Record.”
  • In the Record Type section, select the “MX” record.
  • You can leave the Mail domain field blank, as it refers to your own domain name and doesn’t require a prefix. However, if your provider has asked you to add a prefix, you can enter it here.
  • You can enter the “TTL” value if it has been provided to you. If no value is given, you can leave it as the default.
  • In the “Mail exchange server” field, enter the information provided by your company (e.g., mx1.fastpanda.com)
  • In the “Specify the priority of the mail exchange server” field, select the value provided by your company (e.g., 10, 20, 50, etc.). If the exact value is not listed, you can choose the closest available option.
  • If you are sure the records are correct, click the “OK” button.
  • After adding all the records, in the area where DNS records are listed, you will see exclamation marks next to the newly added records. This indicates that the records have been added but not yet saved. To make all the records active, click the “Update” button.

Plesk Panel Add MX Record

Adding a CNAME Record in Plesk Panel

  • In the Plesk Panel Zone Editor, click “+ Add Record.”
  • In the Record Type section, select the “CNAME” record.
  • In the “Domain name” field, enter the record provided to you. This record may sometimes be “www” or “mail”.
  • You can enter the “TTL” value if it has been provided to you. If no value is given, you can leave it as the default.
  • In the “Canonical name” field, enter the record provided by the company (e.g., mail.yourdomain.com).
  • If you are sure the records are correct, click the “OK” button.
  • After adding all the records, in the area where DNS records are listed, you will see exclamation marks next to the newly added records. This indicates that the records have been added but not yet saved. To make all the records active, click the “Update” button.

Plesk Panel Add CNAME Record

Adding a TXT, DKIM, SPF Record in Plesk Panel

  • In the Plesk Panel Zone Editor, click “+ Add Record.”
  • In the Record Type section, select the “TXT” record.
  • In the “Domain name” field, enter the record provided to you. This record may sometimes be your domain name or a different record. If you’re only required to enter your domain name, you can leave the field blank.
  • You can enter the “TTL” value if it has been provided to you. If no value is given, you can leave it as the default.
  • In the “TXT Record” field, enter the record provided by the company.
  • If you are sure the records are correct, click the “OK” button.
  • After adding all the records, in the area where DNS records are listed, you will see exclamation marks next to the newly added records. This indicates that the records have been added but not yet saved. To make all the records active, click the “Update” button.

Plesk Panel Add TXT Record

Adding an SRV Record in Plesk Panel

  • In the Plesk Panel Zone Editor, click “+ Add Record.”
  • In the Record Type section, select the “TXT” record.
  • You can enter the “TTL” value if it has been provided to you. If no value is given, you can leave it as the default.
  • In the “Service name” field, enter the information provided by the company, including the underscore (_).
  • In the “Protocol” field, enter the information provided by the company, including the underscore (_).
  • In the Priority field, enter the value provided by the company. If you don’t see the exact value, you can select the closest one available.
  • In the Relative weight for records with the same priority field, select the weight value provided by the company. If the exact value is not listed, you can choose the closest one available.
  • Enter the target information provided by the company in the “Target host” field.
  • In the “Target port” field, enter the port number provided by the company.
  • If you are sure the records are correct, click the “OK” button.
  • After adding all the records, in the area where DNS records are listed, you will see exclamation marks next to the newly added records. This indicates that the records have been added but not yet saved. To make all the records active, click the “Update” button.

Plesk Panel Add SRV Record